About the position
Mission Overview
Keystone Solutions is looking for an Expert Business Program Manager for a consultancy mission in Brussels, focused on Daily Banking within a transformation environment. You will be hired by Keystone Solutions and represent us as a K-Stone while working on a client project. The consultancy model combines significant on-site collaboration with homeworking and offers exposure to dynamic projects, diverse challenges and different client environments.
Your Responsibilities
Under Keystone Solutions’ consultancy model, you will:
- Lead ideation and business analysis to move from an idea or request to a solution or value proposition.
- Slice initiatives into value-delivering projects and develop and manage program plans.
- Take responsibility for program governance and stakeholder management.
- Lead program boards or steering committees.
- Manage program monitoring and reporting.
- Perform risk assessment and issue management.
- Ensure capacity planning and resource management by contributors.
- Follow up on program delivery.
- Manage financial aspects, including budget and business cases.
- Contribute to defining the cluster strategy and change roadmap.
Language Requirements
- Dutch: ideally good spoken communication skills.
- French: ideally good spoken communication skills.
- English: strong written and spoken communication skills.
Education and Experience
- Master’s degree or equivalent through experience.
- At least 10 years of relevant experience.
Mandatory Technical Experience
- Experience working with both business and IT, preferably in an agile environment.
- Good understanding of workflow processes.
- Very good knowledge of project management methodologies and tools, including Agile, PRINCE2, PMBOK, Clarity, MS Project and Harmony.
- Familiarity with various IT systems.
Preferred Technical Experience
- Familiarity with various Daily Banking management systems.
Mandatory Business Experience
- Proven experience managing complex projects or a program of projects.
- Experience working with both business and IT, preferably in an agile environment.
- Knowledge of the banking business.
Preferred Business Experience
- Knowledge of the Daily Banking business, ideally bank accounts.
Soft Skills
- Ability to see the overall picture and demonstrate strategic thinking.
- Strong decision-making skills.
- Excellent communication, diplomacy and strong stakeholder management skills.
- Commercial awareness and a customer-oriented mindset.
- Proactive and self-propelling approach.
- Team spirit.
- Management skills and the ability to motivate people.
- Structured and goal-oriented approach.
- Quick learner, eager to build expertise even in a new domain.
Working Model and Travel
- Expected working arrangement: 50% on site and 50% homeworking.
- Travel: none or very limited.
The Keystone Solutions Advantage
This mission places you at the heart of a client environment while remaining part of Keystone Solutions. Being a K-Stone means bringing our core values to every engagement, combining consultant identity, professionalism, adaptability and a strong commitment to client outcomes. Our dynamic project model gives you access to varied challenges across client environments, creating turbo-charged learning through broad professional exposure. We also support skyrocketing ambition by enabling you to expand your expertise and pursue continued career growth within the Keystone Solutions consultancy framework.