Business Change Consultant

Mission Overview

Keystone Solutions is seeking a Business Change Consultant for a consultancy mission at a client site. This role involves supporting the implementation of a key program aimed at digitizing business procedures and enhancing internal management platforms. The consultant will work closely with various teams to ensure a smooth transition and adoption of new processes and tools.

Key Responsibilities

• Ensure the follow-up and operationalization of the change management approach defined with the program team.
• Identify transformation challenges within business teams and connect them with the program team.
• Collaborate closely with the change management team and program team, including key business stakeholders.
• Ensure operational teams understand the transformation challenges and adopt new ways of working and tools.
• Assist in refining appropriate communication plans involving stakeholders, adapting to program imperatives.

Required Skills

• Ability to build trust with key personnel and collaborate closely.
• Experience in co-constructing tools for transitioning from AS-IS to TO-BE, focusing on the human aspects of transformation.
• Report to the main change manager.

Soft Skills

• Empathy and understanding, with the ability to drive change and manage human relations.
• Ability to guide teams from a non-hierarchical position, motivating and coaching them to achieve objectives.
• Structured, methodical, and flexible, capable of managing work autonomously and integratively.
• Organized, with a focus on objectives and planning imperatives.
• Assertive, diplomatic, and adaptable to various interlocutors.
• Results-oriented, positive attitude, initiative, and solution-oriented.
• Strong team spirit, collaboration, and recognized support.
• Excellent communication skills and active listening abilities.
• Ability to build credibility within the organization.
• Resilient and persevering, with a forward-looking vision.
• Adaptable communication style for diverse audiences.
• Ability to maintain perspective in complex situations and during difficult exchanges.

Complementary Skills

• Solid understanding of how people navigate change and the change process.
• Quickly learn and understand the organization.
• Familiarity with project management approaches and tools, as well as different project phases.
• Ability to cooperate at all organizational levels.
• Capability to identify problem causes and solutions.
• Excellent analytical and decision-making skills.

Duration: 01/01/2027 - 31/12/2027 12 months • (full time)

Skills required

• AgileRequiredSenior
• Certifié - Programme exécutif auprès d’écoles de management reconnues (ex: Vlerick, Solvay Business School, IMD ou INSEAD)RequiredConfirmed
• Certifié PROSCISenior
• Certifié Toscane AccompagnementConfirmed
• coaching formationRequiredSenior
• Communication SpecialistRequiredSenior
• Connaissance et expérimentation du « positive leadership » et des techniques utilisées pour mobiliser les individus et les équipesRequiredSenior
• Expérience de terrain (mission en présentiel avec résultats tangibles démontrés): compréhension des situations de terrainRequiredSenior
• Lean Six SigmaRequiredSenior
• Stakeholder ManagementRequiredSenior
• Techniques d’influence et de persuasionRequiredSenior

Language requirements

• French (mandatory)Proficiency (C2)