Senior IT Project Manager

Mission Overview

Keystone Solutions is seeking an experienced Senior IT Project Manager with strong Salesforce / CRM expertise for a consultancy mission at a client site. This role involves leading complex CRM transformation and integration projects as part of a multi-year digital transformation programme aimed at modernising IT and Data environments, improving business processes, and strengthening internal capabilities.

Key Responsibilities

• Lead Salesforce / CRM projects from initiation to deployment and operational handover.
• Manage scope, planning, budget, quality, risks, and dependencies.
• Coordinate Salesforce specialists, IT/Data teams, business stakeholders, and external suppliers.
• Oversee CRM configuration, customisation, integration, and data migration activities.
• Ensure alignment between CRM solutions, business processes, and enterprise architecture.
• Coordinate testing, user acceptance, deployment, and transition to RUN.
• Manage dependencies with other applications, platforms, and digital transformation projects.
• Ensure clear reporting, timely escalation, and compliance with programme governance.
• Anticipate delivery issues and propose pragmatic corrective actions.

Profile Requirements

• Minimum 10 years of experience in IT project management.
• Minimum 5 years of proven Salesforce / CRM project delivery experience.
• Successful delivery of at least two significant Salesforce implementation, migration, or transformation projects.
• Strong understanding of Salesforce architecture, CRM processes, and integration challenges.
• Experience managing multidisciplinary teams and external implementation partners.
• Proven experience in complex, multi-stakeholder, and matrix organisations.
• Strong business and IT understanding.
• Public-sector experience is an asset.

As a consultant at Keystone Solutions, you will engage in dynamic projects that offer diverse challenges across various client environments. This role provides turbo-charged learning opportunities and a commitment to your career growth within our framework. Being a

Duration: 03/11/2026 - 03/11/2027 12 months • (full time)

Skills required

• API/middleware/systems integrationAdvanced · last used 1 to 3 years ago
• CloudAdvanced · last used 1 to 3 years ago
• CRM Integration & Data migrationExpert · last used 1 to 3 years ago
• Interpersonnal skilsExpert · used this year
• IT project ManagementExpert · used this year
• ITILNice to have · last used 1 to 3 years ago
• PMI/Prince 2 certificationNice to have · last used 1 to 3 years ago
• Public Sector ExperienceIntermediate · last used 1 to 3 years ago
• Risk ManagementAdvanced · last used 1 to 3 years ago
• SalesforceAdvanced · last used 1 to 3 years ago
• Salesforce certificationNice to have · last used 1 to 3 years ago
• Salesforce Platform & IntegrationAdvanced · last used 1 to 3 years ago
• Stakeholder ManagementAdvanced · last used 1 to 3 years ago

Language requirements

• DutchLimited working proficiency
• EnglishProfessional working proficiency
• FrenchFull professional proficiency