Project Manager

Mission Overview

Keystone Solutions is seeking a Project Manager to lead a digital transformation program at a public service agency. This consultancy mission will focus on modernizing the management processes of the Walloon heritage, from managing heritage references to processing files, engaging with citizens and external partners, publishing data, and managing collaborative exchanges.

The role involves ensuring the overall coherence of the program, its business and technological alignment, governance, financing, and coordination of multiple internal and external stakeholders involved in its implementation.

Main Responsibilities

• Governance and Program Management:
  Maintain the vision, roadmap, phases, and deployment waves of the program. Facilitate governance bodies, steering committees, and coordination committees. Monitor risks, dependencies, strategic decisions, and arbitrations.
• Business Framing and Target Solution Definition:
  Coordinate workshops to understand heritage and archaeological processes. Structure needs into functional blocks, requirements, and transformation trajectories. Ensure alignment between business needs and implemented digital solutions.
• Information System Architecture and Urbanization:
  Define target solutions with architects and ensure their integration into the public service ecosystem. Oversee the use of existing cross-functional components. Manage the application ecosystem and its integrations.
• Coordination of Ecosystem Construction:
  Coordinate the construction of an ecosystem including heritage and archaeological references, dossier management processes, public data dissemination portals, collaborative platforms, and geomatics services.
• Budgetary and Financial Management:
  Build budget estimates. Prepare and defend engagement requests and public procurement files. Monitor financial validations, contracts, and orders associated with the program.
• Multi-Provider Coordination:
  Oversee activities of service centers, providers, and internal teams. Ensure coherence among developments by different teams involved in the program.
• Quality, Testing, and Commissioning:
  Implement an end-to-end testing strategy covering all business processes. Supervise technical, functional, and user acceptance testing. Prepare for production and operational commissioning.
• Heritage Data Governance:
  Ensure consolidation of heritage and archaeological references. Oversee historical data migrations. Guarantee the quality, integrity, and publication of heritage data.
• Change Management Support:
  Structure communication, training, and support mechanisms. Prepare teams for the adoption of new digital tools and processes. Coordinate actions with change management teams.

The Project Manager will also ensure the operational implementation of this program, both from the business side and the digital side. Proven operational management skills will also be required, including ITSM service delivery management.

Soft Skills:
Transversal leadership and ability to mobilize multidisciplinary teams. Excellent written and oral communication skills. Strong analytical, synthesis, and decision-making abilities. Ability to navigate complex and transforming environments. Experience in public service environments. Negotiation skills and priority management. Ability to build consensus between business and IT stakeholders. Internal client orientation and business value focus. Initiative and autonomy. Rigorous organization and simultaneous management of multiple topics. Pedagogy, diplomacy, and change management support.

Evaluation Method:
Initial selection based on CVs, followed by an interview with the mission and program manager.

Duration: 24/05/2027 - 23/05/2028 12 months • (full time)

Skills required

• Architecture fonctionnelle et urbanisation SIRequiredConfirmed
• Coordinations d’offres et analyse de solutionsRequiredConfirmed
• Expérience dans le domaine public (marché, Gestion budgétaire, …)Nice to have
• Expérience dans les systèmes complexes (ERP ODOO, MonEspace, Intégration Web, Géomatique)Nice to have
• Gestion de programmes complexes dans de larges organisations en transformation digitaleRequiredSenior
• Gestion fournisseurs et prestataires externesRequiredConfirmed
• Gouvernance complexe de multiples parties prenantesRequiredSenior
• Intégration applicative et interopérabilitéRequiredSenior
• ITIL / ITSM / Service DeliveryRequiredConfirmed
• Méthodes de gestion de Programme / Projet (Agile, Waterfall, PMBOK, Prince2, etc.)RequiredSenior
• Mise en place de modèles opérationnels et d’organisations complexesRequiredConfirmed
• Pilotage budgétaireRequiredConfirmed

Language requirements

• French (mandatory)Proficiency (C2)