About the position
Mission Overview
Keystone Solutions is looking for a Senior Operations Officer to join a consultancy mission in Brussels. As a Keystone Solutions consultant, you will be hired by Keystone Solutions and represent us while working on-site within our client's Affluent and Private Banking environment, with an expected working arrangement of 60% on site and 40% homeworking. This mission offers exposure to operational, portfolio-management and banking challenges in a professional client environment.
Role and Responsibilities
Under Keystone Solutions' consultancy model, you will:
- Ensure day-to-day operational support and control.
- Provide ad hoc project support.
- Handle issue management and reporting.
- Act as a point of contact for internal and external clients.
- Guarantee business continuity and customer satisfaction.
Language Requirements
- Dutch: strong written and spoken communication skills.
- French: strong written and spoken communication skills.
- English: profound knowledge.
Education and Certification
- Bachelor's or Master's degree.
- No specific certification is required.
Experience and Technical Knowledge
- At least 2 years of relevant experience.
- Good expertise in MS Office is mandatory.
- Familiarity with various IT tools is mandatory.
- A strong interest in finance and banking products is preferable.
- No specific travel requirement is indicated.
Soft Skills
- Strong communicator, diplomatic and customer-oriented.
- Able to work independently.
- Stress-resistant and flexible.
- Strong problem-solving capabilities.
- Accurate, precise and quality-minded.
The Keystone Solutions Advantage
As a Keystone Solutions consultant, you combine a strong consultant identity with hands-on client engagement. On-site consultancy gives you direct exposure to real operational and strategic challenges, while dynamic projects and varied client environments broaden your professional perspective. Our turbo-charged learning approach is designed to accelerate the development of your technical, business and interpersonal expertise, while our skyrocketing ambition supports continued career growth across consultancy engagements. Being a K-Stone means bringing Keystone Solutions' core values to every engagement and representing them through professionalism, adaptability, quality and a strong commitment to client success.