À propos du poste
Mission Overview
Join Keystone Solutions as a Business Analyst on a consultancy mission at a client site focused on the dematerialization of environmental permits and unique permits. You will be part of a dynamic team working closely with various stakeholders to understand their needs and document their expectations.
Responsibilities
- Understand the context and objectives of the ARNE (Environment) business.
- Model business expectations by highlighting all data flows and exchanges between different internal and external actors in these processes. This analysis should be conducted transversally across several departments and serve as a foundation for a requirements document.
- Define functional and non-functional requirements of the solution to be implemented in agreement with the relevant business units and SPW Digital personnel involved in the project.
- Facilitate analysis workshops and write acceptance test scenarios with the business.
- Collaborate with project managers to conduct workshops for business testing (e.g., demos, training, acceptance).
- Write validation test scenarios in accordance with the testing and quality strategy drafted and validated by the quality manager of the program team.
- Write and execute consistency and integration tests; support the business in executing test scenarios.
- Communicate and validate deliverables with the relevant business units.
- Contribute to incident lifecycle management and production follow-up.
- Ensure that the chosen solution meets the formulated expectations and complies with quality requirements.
- Contribute to transversal dematerialization and optimization initiatives, particularly through the integration of artificial intelligence (generative AI, automation).
- Acquire a comprehensive understanding of the business (concepts, jargon, rules).
- Contribute to the successful execution of the project within the program.
Soft Skills
- Active listening and clear communication.
- Analytical mindset and critical thinking.
- Attention to detail and organizational skills.
- Teamwork and interpersonal skills.
- Priority management.
- Resilience and stress management.
- Adaptability and proactivity.
Evaluation Method
- Pre-selection based on compliance with the expected skills.
- Evaluation of CVs based on the mission description.
- First selection interview via Teams or in person.
- Second or additional interviews via Teams or in person as needed.
Duration: 16/11/2026 - 15/11/2027 12 months • (full time)
Skills required
- Analyse des causes racines, investigation d’incidents et détections de récurrencesObligatoireJunior
- Conception, test et amélioration de chatbots IA (LLM, RAG)ObligatoireJunior
- Gestion des parties prenantes et alignement d’interlocuteursObligatoireConfirmé
- JIRA/ConfluenceObligatoireConfirmé
- Modélisation de processusObligatoireConfirmé
- Processus qualité des applications informatiques et amélioration continueJunior
- Techniques d’animations d’ateliers, d’interviews, de brainstorming, de Design ThinkingObligatoireConfirmé
Language requirements
- Français (mandatory)Proficiency (C2)