Change Management Coach

Mission Overview

Keystone Solutions is seeking a Coach in Change Management for a consultancy mission at a client site. The client is focused on digital transformation within the public service sector, aiming to enhance the functionality of its management committee. This role involves working closely with the committee to foster responsibility, cooperation, and problem-solving orientation.

Objectives of the Engagement

• Facilitate a shared understanding of the current functioning of the management committee, identifying strengths and areas for improvement.
• Establish operational rules and concrete commitments among all members.
• Enhance individual and collective responsibility in decision-making and implementation.
• Provide guidance for the committee to continue the initiated dynamics autonomously.

Mission Description

The consultant will propose their own approach, covering at least the following steps:

• Initial assessment and diagnosis through individual interviews with each committee member, including the leader, and a focus on the DEX/Infrastructure and Operations department.
• Presentation of the diagnosis to the committee and proposal of the next steps, adjusted with the leader and committee.
• Facilitation of collective work sessions, including seminar-type activities, prepared in collaboration with participants.
• Follow-up on commitments made by the committee, with the possibility of individual support for committee members as needed.

Response Content

Teams are required to submit a maximum 4-page operational note that includes:

• The provider's philosophy for this type of engagement.
• The role of the leader and how to work with the committee as a collective.
• A step-by-step outline of the proposed process and how it may adjust during the mission.
• Tools or exercises that may be utilized and their benefits.
• Methods to ensure confidentiality and a trusting environment.
• Ways to assess progress with the committee.

Soft Skills Required

• Service-oriented
• Adaptability (in support of change)
• Collaboration
• Creativity
• Flexibility
• Strong interpersonal, communication, and pedagogical skills

Evaluation Method

Interviews and evaluation of responses will be conducted.

Duration: 25/11/2026 - 24/11/2027 12 months • (part time 2/5)

Skills required

• Accompagnement de comités de directionSenior
• Accompagnement de dirigeantsSenior
• Capacité en communicationExpert
• Coaching d’équipeJunior
• Expérience en accompagnement au changementJunior

Language requirements

• Français (mandatory)Proficiency (C2)