Expert Kanban Flow Coach

Mission Overview

Keystone Solutions is seeking an Expert Kanban / Flow Coach for a consultancy mission at a client site. The successful candidate will work closely with multiple Scrum teams, their Scrum Masters, and Product Owners to enhance workflow management and delivery capacity.

Key Responsibilities

• Improve visibility of workflows by mapping existing processes and types of requests.
• Make queues, blockages, dependencies, and interruptions visible.
• Define or evolve work visualization practices.
• Support the gradual introduction of Kanban principles in an existing Scrum environment.
• Establish and utilize relevant flow indicators (Lead Time, Throughput, Work In Progress, Blocked Work, etc.).
• Assist teams in interpreting data and identifying improvement areas.
• Use historical data to support delivery forecasts.
• Measure and communicate the impact of improvement actions.
• Coach Scrum Masters in integrating Kanban and Lean practices.
• Support teams in the continuous improvement of their work system.
• Encourage autonomy, self-organization, and fact-based decision-making.
• Help manage various types of work (projects, maintenance, incidents, urgent requests, etc.).
• Identify and visualize inter-team dependencies.
• Facilitate coordination around priorities, risks, and deliveries.
• Implement visual management practices that promote collective decision-making.
• Design and facilitate workshops for improvement, retrospectives, flow mapping, and problem-solving.
• Train and coach Scrum Masters, Product Owners, and team members.
• Contribute to internal skill development to gradually make the organization autonomous.

Candidate Profile

The ideal candidate will demonstrate significant experience in:

• Supporting Agile teams as a Scrum Master, Flow Coach, or equivalent role (at least 10 years).
• Practical implementation of Kanban in software development environments (at least 5 years).
• Process improvement based on data analysis and flow indicators (at least 5 years).
• Facilitating workshops and coaching multidisciplinary teams (at least 10 years).
• Collaborating with Product Owners, managers, and business stakeholders (at least 10 years).

Required Skills

• Excellent mastery of Scrum, Kanban, and Lean principles.
• Proficiency in flow metrics (Lead Time, Cycle Time, Throughput, WIP, Aging Work, Blockers).
• Ability to analyze a work system and propose concrete improvements.
• Strong facilitation, coaching, and communication skills.
• Experience with collaborative tools such as Jira and Confluence.

Assets

• Bachelor's degree in IT or equivalent.
• Kanban Management Professional (KMP) certification or equivalent.
• Scrum certification (PSM II or equivalent).
• Agile Team Coach certification.
• SAFe certification.
• Experience with Obeya, Story Mapping, Impact Mapping, Liberating Structures, and flow simulations.
• Trainer or speaker experience.

Duration: 01/01/2027 - 31/12/2027 12 months • (full time)

Skills required

• AgileExpert
• AIErvaren
• CoachingExpert
• FacilitationExpert
• Flow managementExpert
• JIRAExpert
• KanbanExpert
• LeanExpert
• MentoringExpert
• Obeya facilitationExpert
• SAFEExpert
• ScrumExpert
• TrainingExpert
• Visual facilitationExpert

Language requirements

• NederlandsActieve kennis
• EngelsActieve kennis
• FransActieve kennis