Senior IT Project Manager

Bruxelles · Temps plein

À propos du poste

Mission Overview

Keystone Solutions is seeking an experienced Senior IT Project Manager with strong Salesforce / CRM expertise for a consultancy mission at a client site. This role involves leading complex CRM transformation and integration projects as part of a multi-year digital transformation programme aimed at modernising IT and Data environments, improving business processes, and strengthening internal capabilities.

Key Responsibilities

  • Lead Salesforce / CRM projects from initiation to deployment and operational handover.
  • Manage scope, planning, budget, quality, risks, and dependencies.
  • Coordinate Salesforce specialists, IT/Data teams, business stakeholders, and external suppliers.
  • Oversee CRM configuration, customisation, integration, and data migration activities.
  • Ensure alignment between CRM solutions, business processes, and enterprise architecture.
  • Coordinate testing, user acceptance, deployment, and transition to RUN.
  • Manage dependencies with other applications, platforms, and digital transformation projects.
  • Ensure clear reporting, timely escalation, and compliance with programme governance.
  • Anticipate delivery issues and propose pragmatic corrective actions.

Profile Requirements

  • Minimum 10 years of experience in IT project management.
  • Minimum 5 years of proven Salesforce / CRM project delivery experience.
  • Successful delivery of at least two significant Salesforce implementation, migration, or transformation projects.
  • Strong understanding of Salesforce architecture, CRM processes, and integration challenges.
  • Experience managing multidisciplinary teams and external implementation partners.
  • Proven experience in complex, multi-stakeholder, and matrix organisations.
  • Strong business and IT understanding.
  • Public-sector experience is an asset.

As a consultant at Keystone Solutions, you will engage in dynamic projects that offer diverse challenges across various client environments. This role provides turbo-charged learning opportunities and a commitment to your career growth within our framework. Being a

Duration: 03/11/2026 - 03/11/2027 12 months • (full time)

Skills required

  • API/middleware/systems integrationAvancé · pratiqué il y a 1 à 3 ans
  • CloudAvancé · pratiqué il y a 1 à 3 ans
  • CRM Integration & Data migrationExpert · pratiqué il y a 1 à 3 ans
  • Interpersonnal skilsExpert · pratiqué cette année
  • IT project ManagementExpert · pratiqué cette année
  • ITILUn plus · pratiqué il y a 1 à 3 ans
  • PMI/Prince 2 certificationUn plus · pratiqué il y a 1 à 3 ans
  • Public Sector ExperienceIntermédiaire · pratiqué il y a 1 à 3 ans
  • Risk ManagementAvancé · pratiqué il y a 1 à 3 ans
  • SalesforceAvancé · pratiqué il y a 1 à 3 ans
  • Salesforce certificationUn plus · pratiqué il y a 1 à 3 ans
  • Salesforce Platform & IntegrationAvancé · pratiqué il y a 1 à 3 ans
  • Stakeholder ManagementAvancé · pratiqué il y a 1 à 3 ans

Language requirements

  • NéerlandaisCompétence professionnelle limitée
  • AnglaisCompétence professionnelle
  • FrançaisCompétence professionnelle complète

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